Small online stores can't absorb the cost of failed deliveries
Customer orders, pay-on-delivery, then isn't home or changes their mind. We've paid the rider both ways and the item comes back damaged.
- Who has it
- Instagram and WhatsApp sellers
- How often
- Weekly
- Pain
- Costs me money
- Would pay
- A per-order fee that covers failed deliveries
- Today’s workaround
- Insist on payment before delivery, lose sales.
Who’s building this
Nobody yet. This one’s up for grabs.
I’m building this
Me too
Your version of the problem. Real stories are what builders need to get it right.